Support

The fastest private way to capture text from anywhere on screen, clean it up, and find it again later — Instant OCR hotkey, permissions, and troubleshooting.

Contact

Email: [email protected]

We typically reply within 1–2 business days.

How to capture text

Keep Snap2Text running from the menu bar.
Press ⌘⇧O (Instant OCR).
Drag a region over any on-screen text.
Recognized text is copied to the clipboard.
Use the result HUD for Copy, Clean Up, Pin, or History.

On first launch, grant Screen Recording (region capture) and Accessibility (global hotkey). Nothing leaves your Mac for OCR.

FAQ

Is my data private?

Yes. OCR uses Apple’s Vision framework on-device. Captures and searchable history stay on your Mac. Snap2Text does not upload screenshots for cloud OCR.

How is this different from Live Text?

Live Text works well inside Photos, Preview, and Safari. Snap2Text is the hotkey for anywhere else — slides, video frames, locked PDFs, remote desktops, dialogs — with cleanup and searchable history.

What does the $9.99 purchase include?

Instant region OCR, result HUD (Copy / Clean Up / Pin / History), QR/barcode copy or open URL, text cleanup, and searchable on-device history. One-time Mac App Store purchase — no subscription.

Can I drag and drop image files?

Snap2Text is built around region capture from the screen, not a drag-and-drop image OCR workstation. Use ⌘⇧O over whatever is visible.

Where is my history stored?

Locally on your Mac. Search and re-copy from the menu bar history. Clearing history or uninstalling the app removes local data.

Troubleshooting

Hotkey does nothing

Enable Accessibility for Snap2Text in System Settings → Privacy & Security.
Check for hotkey conflicts with other apps; change the shortcut in Preferences if needed.
Confirm Snap2Text is running in the menu bar.

Capture is blank or fails

Enable Screen Recording for Snap2Text in System Settings → Privacy & Security.
After granting permission, quit and reopen Snap2Text.
Try a smaller, higher-contrast region.

OCR looks messy

Select a tighter region around the text.
Use Clean Up in the result HUD (join lines, trim, normalize bullets).
Very small, skewed, or low-contrast text is harder for Vision to read.

System requirements

macOS: 14 or later
Permissions: Screen Recording, Accessibility
Hardware: Apple Silicon and Intel Macs

Feedback

Bug reports and product feedback: [email protected].